Privacy Policy

1. Who We Are

Veteran Career Path is operated by StreamSync Solutions. We provide an AI-powered career transition platform designed specifically for U.S. military veterans. We can be reached at [email protected].

Veteran Career Path is not affiliated with, endorsed by, or connected to the U.S. Department of Defense, the Department of Veterans Affairs, or any branch of the U.S. Armed Forces.

2. Information We Collect

Information You Provide Directly

• Account information: Name, email address, and password when you create an account.
• Military service record: Branch, MOS/rate, rank, years of service, clearance level, awards, decorations, and duty descriptions you enter into the platform.
• Civilian work history: Job titles, employers, dates, and responsibilities you enter.
• Education: Degrees, institutions, fields of study, and graduation years.
• Career goals: Target job titles, industries, and preferred locations.
• Uploaded documents: Resume files you upload for scoring and review.
• Job applications: Companies, job titles, statuses, and notes you track in the Job Tracker.
• Health or disability-related information: Only if you choose to enter it in educational benefits tools. Do not enter Social Security Numbers, VA.gov credentials, dates of birth, home addresses, full medical records, or other sensitive identifiers unless an official non-site process independently requires them.
• Payment information: Processed securely by Stripe. We do not store your full credit card number.

Information Collected Automatically

• Usage data: Pages visited, features used, and time spent in the application.
• Device and browser information: Browser type, operating system, and screen resolution.
• IP address: Used for security and to comply with applicable law.
• Cookies and local storage: Used to keep you signed in and save your preferences.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Veteran Career Path platform.
• Generate AI-powered career matches, resumes, cover letters, and interview prep tailored to your specific background.
• Save your profile data across sessions and devices.
• Process payments and manage your subscription.
• Send account-related notifications (receipts, password resets, important updates).
• Provide customer support when you contact us.
• Comply with legal obligations.
• Detect and prevent fraud and abuse.

We do not use your military service data, resume content, or job application history for advertising purposes. We do not sell, rent, or trade your personal information to third parties.

4. AI Processing

Veteran Career Path uses artificial intelligence to generate career recommendations, resume content, cover letters, and interview preparation materials. Content you submit to AI tools, such as profile details, resume text, job descriptions, cover-letter inputs, interview answers, and similar prompts, may be transmitted through our server-side proxy to Anthropic’s Claude API or OpenAI’s API, depending on the tool and deployment, to produce the requested output. The paid resume program uses OpenAI or Anthropic, as configured on our server.

The individualized VA claim strategy generator is disabled pending legal review. If you use educational VA, health, or disability-related pages, minimize what you enter and do not submit sensitive identifiers. We do not use military service data, resume content, job application history, or health/disability-related entries for advertising, and we do not sell that information.

Anthropic’s and OpenAI’s API data retention and processing practices are governed by each provider’s applicable API terms and privacy documentation. OpenAI API calls in our resume service set store:false, which does not guarantee zero retention. We do not claim zero retention unless our account and contract are specifically configured for that status.

AI-generated content is produced automatically and may contain errors or inaccuracies. You are responsible for reviewing all AI-generated content before using it in job applications or other professional contexts.

5. Data Storage and Security

Your profile data is stored using Google Firebase, a secure cloud database service. Payment processing is handled by Stripe, which is PCI-DSS compliant.

We implement reasonable technical and organizational security measures including:

• HTTPS encryption for all data transmission.
• Firebase security rules restricting access to your own data.
• Password hashing via Firebase Authentication.
• Server-side storage of AI provider secrets. Browser-side Anthropic API key fallback is disabled.
• Server-issued AI entitlement sessions for subscriber and access-code users.

No system is completely secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your account and profile data for as long as your account is active or as needed to provide the service, comply with law, resolve disputes, and prevent abuse. If you request deletion, your data will be removed from active databases within 30 days where legally and technically feasible. Some data may remain in backups for up to 90 days after deletion.

You can delete your account by contacting us at [email protected].

7. Data Sync & Local Storage

For the original main-site tools, information you choose to save is stored in Google Firebase and can sync across devices when signed in. This can include career profiles, work history, education, saved documents and job tracker entries. The independent resume program uses the separate storage and purchase agreements described below; signing in alone does not save its draft or background.

We also use your browser's local storage for a small number of session-level preferences that do not need to be stored server-side:

• Subscription access status: cached locally to reduce repeated checks. Local storage alone does not authorize AI use; active access is verified server-side before AI requests.
• Job tracker entries: also saved locally as a backup so the tracker works even if you are briefly offline. These are synced to Firebase when you are signed in.

Clearing browser storage can sign you out and remove device-only drafts or unsaved work. Items successfully saved in your Firebase account can be reopened after sign-in. Do not assume unsaved drafts have been uploaded or backed up.

Resume Workspace: Optional Storage & AI Processing

The Veteran Resume Workspace can convert an imported resume or build a draft from service details for all six military branches. Original PDF, Word and text files are processed on the device. The independent resume program requires no main-site subscription: accounts are free and each successful AI build costs $1.99 USD through Stripe. AI services include Anthropic and OpenAI where configured. Guests may purchase and use the builder without an email account; starting guest checkout creates a private session-only Firebase identity. Payment, or a completed $0 coupon checkout, must be verified before entering the builder or viewing previews. One AI clarification update is included with each paid build. Guest purchases can be kept across devices by creating an account from that session. Account users may explicitly save the resume they submit for review. Beginning checkout requires agreement to store a private purchase record. When you later consent to AI processing and submit your resume, we store its fixed input, application context, AI result and any clarification answers privately in Firebase for recovery; Stripe receives payment and purchase identifiers, not resume content. Optional background and editor saves use program-only owner paths in our existing Firebase project and have a separate agreement. Authentication identities share the project, but program sign-in sessions and main-site subscriptions are separate. Saved resumes can be reopened or deleted from your account. Device drafts are separately optional.

With this optional choice, the isolated measurement document also sends batches of predefined event names, screen categories and coarse sources to our server. We store daily aggregate counts in Firebase for owner reporting. These totals contain no browser or session IDs, account or purchase IDs, names, emails, resume text, full URLs, filenames, interest answers, VA information or crisis-help activity. They are not a count of unique people. The server uses a transient salted network-address hash for rate limiting; it does not save that hash or an IP address with activity totals. Hosting providers may still process normal security logs. Daily anonymous totals are retained for trend reporting. Turning analytics off drops unsent batches and stops future counts; an individual cannot be identified or removed from earlier aggregate totals.

Optional usage analytics in the independent resume app is off until a visitor allows it in the app’s own Cookie & storage preferences. It measures predefined general screens and actions using a random browser identifier; it does not send resume contents, filenames, account identifiers, VA calculator entries or crisis-help activity. The isolated analytics tag cannot inspect the resume editor. Main-site consent does not enable app tracking. See the app analytics notice. The app does not run advertising or session recordings. Essential storage supports sign-in, program sign-in, security and your storage-notice choice. Stripe-hosted checkout uses essential payment and fraud-prevention storage. OpenAI and Anthropic are accessed server-side; the resume program does not load their browser tracking scripts. See the Cookie Policy. For the exact data collected, provider processing, retention, cloud deletion, local controls and data requests, read the Resume Data & AI Notice. The retention and data-rights provisions of this policy continue to apply.

8. Third-Party Services

We use the following third-party services that have their own privacy policies:

• Google Firebase: Authentication and database storage. Firebase Privacy Policy
• Stripe: Payment processing. Stripe Privacy Policy
• OpenAI: AI API processing where configured. OpenAI API data policies
• Anthropic: AI model API. Anthropic Privacy Policy

We link to external job boards (Indeed, USAJobs, LinkedIn, ZipRecruiter, ClearanceJobs) as a convenience. We are not responsible for the privacy practices of those sites.

9. Children's Privacy

Veteran Career Path is intended for adults 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

10. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate data.
• Deletion: Request that we delete your personal data.
• Portability: Request your data in a portable format.
• Opt-out: Opt out of any marketing communications.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

11. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at the email address above.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify registered users by email and update the "Last Updated" date at the top of this page. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or requests: